The acquisition will create a $3-billion customer management services company
The new Convergys center will support clients in multiple industries
The company is increasing the share repurchase authorization to $250 million
The company has made available several customer experience optimization solutions from its analytics team
Acquires unit from Convergys in a deal worth $449m
The updated Rating & Billing Manager comes with new functionality that is applicable to different vertical markets
The company signed with Convergys a new framework agreement
Customer and information management businesses helped drive growth
Joan Herman’s experience in healthcare widens range of the company’s board of directors
Marife Zamora to lead Convergys’ international customer management business
Offerings are meant to help service providers come up with converged and bundled services
SIM-based microtransactions ideal for Asia: Convergys
Ivic Mueco is appointed country manager for customer management operations in the Philippines
ICOMS 9 uses flexible offer management configuration and intelligent technology
To support convergent services and leverage real-time marketing innovation
5G and data center-friendly network architectures
Matt Walker / MTN Consulting
Webscale and transmission network operators' interests are aligning as the 5G era dawns
5G and data center-friendly network architectures
Matt Walker / MTN Consulting
Webscale and transmission network operators' interests are aligning as the 5G era dawns
5G lessons from South Korea
Rémy Pascal / Analysys Mason
The launch of 5G by South Korean operators serves as a first benchmark for other operators around the world
Webscale operators take their battle to space
Arun Menon / MTN Consulting
In their quest to connect more customers to the internet