SingTel revamps service layer for its enterprise business

Staff writer
telecomasia.net

SingTel has picked NetCracker and NEC APAC to transform the backend systems for its enterprise customers.

The solution will automate and enhance SingTel’s end-to-end service fulfillment processes to enable its Group Enterprise to bring new products and services bundles to the market more swiftly.

“NetCracker’s solutions will help (us) augment our operational efficiency, improve productivity and increase network configuration accuracy across our services,” said Lee Han Kheng, VP of global products at SingTel Group Enterprise.

This new service fulfillment solution will establish a single, centralized network inventory database while bringing together SingTel’s service fulfillment, service assurance and network solution components into a seamless, automated process for resource checking, reservation and service activation.

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