Not received best odds on bet at York on 4th September. Lucky Man won at 6/1 was 9/2 when put bet on. Can’t get on live chat or make phone call. Not had many problems apart from this but this needs sortin

Took £928 out of my bank account without my permission I self excluded for life a couple of years ago but somehow they allowed someone to make 17 transactions out of my bank account totalling £928 which says betway my bank has a block on gambling so I don’t know how they got around it. They keep saying they will ring me or that it takes some time I’m sure there can’t be that many complaints to deal with if the where a legitimate company.

Twice in a month I've taken up an offer emailed to me, stake a certain amount and receive a free £5 bet and twice I've not received the free bet. Raised this on live chat first time round, been told it's escalated etc and a month later shock horror not heard a peep or received my free bet. Then took up a similar offer this weekend and not received the bet again, bunch of crooks.

Take it from me as someone who had to keep mailing them and asking for updates on live chat regarding my withdrawals, even after I made renewed deposits to "update my withdrawal method" and provided all the documents they needed for the payouts to come through - IT'S NOT WORTH IT. There's still one more withdrawal that they said has been paid out 6 days ago and should be credited to my account in 2 to 3 days, but there's no sign of it yet. And I've pretty much given up on it. There's a bunch of Indians - notorious for their scamming practices - that work as customer support executives there. That should be the red flag. Don't deposit, just stay away.

This is froud site my withdrawal not receive over 4 days my user I'd. Gandharv55

I won on a slot machine, not a small amount. And since then I can't log in, my account is locked.

Placed a £25 acca with the sign up bonus first acca on us. Bet lost but haven’t received my £25 free bet

over the past 4 to 5 months I've managed to deposit successfully on betway and been able to gamble, They have taken 3.9k in deposits, I actually won 3.3k and left a balance of 300 gbp in the balance, as soon as I requested my withdrawal my account was blocked, They've written to me to say they have confiscated my withdrawal and my remaining balance of 300 gbp and will not refund my deposits, That to me seems like fraud, There stating a reason that a duplicate account was opened which is very strange.. I've contacted them asking for this to be resolved and they are adamant they will not pay... I am going to have to raise a case to the UK Regulator

Roulette is a scam on Betway casino. Took screen recordings because it was out of control. Over 20 times consecutive color. Obviously not when I bet on that color. The amount of times this has happened it countless. And if you switch to that color it stops it’s pattern. Betting 1st and second tier over 10times in a row it lands on 3rd tier. Should be illegal to have sites like this. The smaller you bet the less it’s “NGR” is aggressive but the higher you bet it becomes blatantly obvious that there’s something not right. Please don’t do as I did and try and win some of ur losses back either. It’s just gets worse.

Today is my 17days of my withdrawal until now i didn’t receive yet my money. I don’t nkow what happened. They locked my acount and they blocked me in costumer support. I Dont have any news to my withdrawal. I accidentally deposited 4k which is supposed to be 400 only. so I decided to not to play. withdraw my money. now Im worries everyday I hope they return my money