Some customers may encounter a problem(s) in one way or another while trying to access their account. The followings are some of the problems often encountered during the login process;
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3.1
My Account is no longer active
Your NairaBet account can be inactive if you left it dormant or you have not used it for a long period of time. To make your account active, you will need to contact the customer support service through email or phone call to reactivate your account through (+234) 070062472238 or [email protected].
3.2
Requesting that you log in after being logged in
There are situations where you may log in but you are being asked to log in. This problem happens usually when there is a technical problem or browser issue. It can sometimes be a bad network connection. The best thing to do in this situation is to log out and try using a different browser.
Sometimes you may input your login details and click on login and a popup message will appear that your account is invalid. This is possible where your account was suspended or possibly closed. You will need to contact the NairaBet support services to revalidate your account.
3.4
I have forgotten my username or password
When you have forgotten your password click on the forgot password after you must have entered your username and reset your password. But in case you have forgotten your username, request your username from the login screen.
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3.5
Client Account is not invalid
If you get an error that your account number is not valid, this may probably be that you have mistakenly entered your username or phone number. Just rewrite your details again, make sure you enter your username and password or phone number you used during registration correctly.
3.6
NairaBet 440 or 520 Error
If you are receiving this type of error while trying to login into your Nairabet account, it means the fault is not from you. The problem lies with the nairaBet online server and not your device. You will need to wait patiently until the server problem is resolved before you can access your account on the site again.
3.7
What should I do when the NairaBet site is down for login?
If you are unable to access the Nairabet site via any of the means either mobile means or desktop, then it is obvious that the site is down undergoing upgrade or maintenance. In case you have an important game to stake otherwise it will pass, you can visit any other betting site to stake your game. In case there is no urgent need, you will have to wait while the site is undergoing some upgrade or maintenance.
3.8
I am a first time user I don’t know where to login
If you want to log in for the first time in your NairaBet account, all you need to do is the first register to open an account. The process of registering is done on the mobile site of the NairaBet.
Where to Login for first time user
After accessing the desktop site, click on register, and a form will appear where you can enter your username, and password and verify your password, and email address and click on the register after accepting the terms and conditions. You will receive a message with cod to verify your account by entering the code sent to you through SMS. You can choose to receive a link through your email to verify your account. After that is done and your account is registered, you can come back and log in by providing your username and password.
Image of where you can input login details to access your account
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