YTL launches 4G LTE data, VoLTE services

November 24, 2016
Telco Analytics Asia

Deploys Elitecore’s RCM platform to boost initiative

OTF2016: Ningxia Mobile taps Huawei for digital transformation

November 23, 2016

As the Chinese mobile carrier aims to unlock new revenue streams

Afghan telco taps Tecnotree for CRM

September 14, 2016
B/OSS Asia

Technotree deploys strategic convergent billing and CRM platform for leading telecoms operator in Afghanistan

Ooredoo Maldives readies fixed broadband services with Alepo

May 18, 2016
B/OSS Asia

Alepo Service Enabler supports the telco’s nationwide fixed broadband network with charging and customer care

The BSS applications managed services opportunity for CSPs

May 16, 2016
B/OSS Insights

Telcos are increasingly keen to outsource more of their BSS stack to managed services providers to deal with costs and

Capgemini takes in Salesforce partner oinio

January 14, 2016
B/OSS Asia

Firms up position in Europe and Asia

SAP updates Digital for Customer Engagement solution

January 14, 2016
B/OSS Asia

To help firms go beyond CRM

Customer care pressures push CSPs to big data analytics

December 16, 2015
Telco Analytics Asia

Data integration and skills shortage are biggest barriers to adoption, Heavy Reading survey shows

Elitecore bags 2 MVNE/O projects in SE Asia

October 15, 2015
B/OSS Asia

And announces the roll out of CRM and mobile apps for 24online

Slow but steady growth for OSS/BSS revenues

June 10, 2015
BSS Insights

As OTT players apply the pressure, telcos will (or should) turn to analytics, cloud and CRM to beef up their backend

9 social apps to beef up CRM strategy

May 13, 2015
B/OSS Asia

Misunderstanding of their functionalities can lead to a fragmented customer focus

NetCracker drives major program for US player

February 05, 2015
B/OSS Asia

Bright House Networks has completed phase 1 of its billing consolidation and CRM implementation

SingTel, Vodafone tap Amdocs for better customer care, network traffic

January 08, 2015
telecomasia.net

Amdocs will implement billing applications at SingTel and self-optimizing networks solution at Vodafone

Amdocs helps Cellcom Israel modernize CRM ops

July 17, 2014
telecomasia.net

Enables Cellcom to enhance customer experience and better support its growth into new service areas

Huawei integrates eSpace with SAP CRM

June 03, 2014
NetworksAsia

New contact center offerings have been certified by the SAP ICC

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