Deploys Elitecore’s RCM platform to boost initiative
As the Chinese mobile carrier aims to unlock new revenue streams
Technotree deploys strategic convergent billing and CRM platform for leading telecoms operator in Afghanistan
Alepo Service Enabler supports the telco’s nationwide fixed broadband network with charging and customer care
Telcos are increasingly keen to outsource more of their BSS stack to managed services providers to deal with costs and
Firms up position in Europe and Asia
To help firms go beyond CRM
Data integration and skills shortage are biggest barriers to adoption, Heavy Reading survey shows
And announces the roll out of CRM and mobile apps for 24online
As OTT players apply the pressure, telcos will (or should) turn to analytics, cloud and CRM to beef up their backend
Misunderstanding of their functionalities can lead to a fragmented customer focus
Bright House Networks has completed phase 1 of its billing consolidation and CRM implementation
Amdocs will implement billing applications at SingTel and self-optimizing networks solution at Vodafone
Enables Cellcom to enhance customer experience and better support its growth into new service areas
New contact center offerings have been certified by the SAP ICC
5G and data center-friendly network architectures
Matt Walker / MTN Consulting
Webscale and transmission network operators' interests are aligning as the 5G era dawns
5G and data center-friendly network architectures
Matt Walker / MTN Consulting
Webscale and transmission network operators' interests are aligning as the 5G era dawns
5G lessons from South Korea
Rémy Pascal / Analysys Mason
The launch of 5G by South Korean operators serves as a first benchmark for other operators around the world
Webscale operators take their battle to space
Arun Menon / MTN Consulting
In their quest to connect more customers to the internet